Contact

Email prasantaparida1988@gmail.com

Mobile +91 8879988199

Dist: Ganjam, Odisha

Skills

Programming:

C, C++, HTML, DHTML

Software:

MS-Office 2003, 2007

Operations:

Inventory Management, Stock Control, SOP Compliance

Customer Service:

Customer Support, Retail Operations, Problem Solving

Education

Bachelor in Computer Application

Khalikot Autonomous College, Berhampur

12th Standard (2007)

Anchalika Science College, Ballipadar

10th Standard (2005)

Hanuman Bidyapitha, Gahangu

Personal Details

Date of Birth: 19th Feb 1988

Father's Name: Debaraja Parida

Languages: English, Hindi, Oriya

Nationality: Indian

Marital Status: Married

Hobbies

Playing Cricket
Social Networking
Listening Music

PRASANTA KUMAR PARIDA

Summary

Experienced professional with over 10 years of diverse experience in customer support, software development, retail management, and operations. Proven track record in inventory management, customer service, and maintaining operational excellence. Strong technical skills in programming languages and software applications, combined with excellent interpersonal and communication abilities.

Work Experience

Senior Executive

Shadowfax Technologies Pvt Ltd

July 2023 - September 2025 (2 years)

Managed inventory processes including inward, outward, description, and stock take for variance analysis. Attended to customers with meet, greet, and direct approach, always inquiring about garment fabric preferences.

Fashion Consultant

Lifestyle International Pvt. Ltd.

June 2014 - 2020 (6 years)

Consistently informed customers about exchange policies and other relevant information.

Maintained store and department operations in compliance with company Standard Operating Procedures (SOP).

Software Professional

Magnasoft Geospatial Innovation, Bangalore

2 years experience

Customer Support Officer

Mphasis Company

October 2010 - February 2011

Provided customer support services, handled inquiries, resolved customer issues, and ensured high levels of customer satisfaction through effective communication and problem-solving skills.